RnR Organisation Digital WM™: Project 2020

We aim to develop and support a more creative and collaborative mindset amongst people working in and governing the VCSE sector so that they know how to use the internet and digital technology more efficiently in order to help their beneficiaries. This should also increase their efficiency and productivity e.g. automating repetitive tasks. We are also hoping that by the end of the project they will be more able and willing to use freely available digital tools and software.

We are exploring essential issues and activities not currently supported by the major tech for good project funders.

We envisage that the objectives will impact on the VCSE Sector in the following ways:

  • Developing capacity to ensure an organisation becomes ‘digital ready’ or digitally improved
  • Providing or developing appropriate staff/volunteer training
  • Exploring and increasing organisations’ digital footprint to include updating individual websites and engaging in routine social media campaigns
  • Organising and running Exploration events or Hack Days to aid development and delivery of activity
  • Reinforcing/increasing capacity/usage of current system.
  • Exploring need for upgrading of internal IT systems
  • Developing project / economic reasoning for (large scale) capital investment in IT

We will achieve the delivery of the Project 2020 objectives through these three themed areas:

See our more detailed Digital WM™: Project 2020 plan in our Resources section here

What are your charity’s digital identity needs?

How could digital identification help UK charities to more effectively collect information about people using their services?

Do charities need to prove who people are, ensure that they are legally eligible for services or to record and recall information about them? If they do, what worries them about the process?

Could Yoti Keys help people to take ownership of their background information and how they share it when accessing multiple, or repeat, services?

In 2018 Yoti commissioned Nissa Ramsay of Think Social Tech, and Pauline Roche of RnR Organisation, to find answers to these all important questions.

Nissa and I explored the most effective use cases for the Yoti app (which verifies legal identities or key personal details, like age) among UK charities.

We also explored the use cases for Yoti Keys, Yoti’s offline solution, which is a product in development that enables charities to register and subsequently identify people accessing their services without needing a smartphone, documentation or connectivity.

You can find more information about Yoti’s social purpose here.

How charities got involved

We told people who worked for charities based and working in the UK that we’d love to hear from them.

We were particularly interested in hearing from them if they had a need to legally identify people.

We also wanted to hear from people who could potentially use the offline Key to help prevent people from having to tell their story every time they access a service, or to help their organisation better manage and monitor people’s interactions with their service .

What happened next

The research ended in late September 2018, with a first look at our findings coming out later that year.

Nissa’s insights from the research were published here.

Yoti continues to work towards delivering the best possible products and services for UK charities. More about their social purpose here

Net Squared Midlands helping charities do good better

Net Squared Midlands is relaunching on September 20th 2018 with a new development plan for bi-monthly meetups.

Net Squared Midlands, organised by Pauline Roche and Ted Ryan from RnR Organisation, is a tech for social good group with regular free events for people interested in using the web or mobile technology for social good. It’s part of a global NetSquared movement of innovators in more than 70 cities around the world, including Birmingham.

Ted said: “In developing Net Squared Midlands, we aim to build a sector that knows how to use technology more efficiently in order to help their beneficiaries, explore the specific issues and activities not financed through many tech for good funding streams, increase the efficiency and productivity of our sector e.g. automate repetitive tasks, and to build a creative and collaborative digital mindset in the sector”

Sam Reader, of new tech startup Wondr, who has recently become a member of Net Squared Midlands, said: “I think what RnR Organisation is doing, to help charities and non-profits is a great approach and very meaningful. Our team are also passionate about connecting people with others, to share useful information for positive action so I look forward to being involved with Net Squared Midlands.”

Net Squared Midlands is one of 4 themed areas of work undertaken by RnR Organisation, under the Tech for Good and Data for Good banners. They also publish a free monthly e-bulletin (Digital WM News), organise the unconference for voluntary sector infrastructure organisations (VCSSCamp), and Pauline chairs the regional funders network (WM Funders Network).